Accessibility Statement
Last updated: January 26, 2026
Our Commitment to Accessibility
United Rehabs is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.
We also strive to comply with:
- Americans with Disabilities Act (ADA) - United States
- Section 508 of the Rehabilitation Act - United States
- Equality Act 2010 - United Kingdom
- European Accessibility Act - European Union
- Accessible Canada Act - Canada
- Disability Discrimination Act - Australia
Accessibility Features
Visual
- • High contrast color schemes
- • Resizable text (up to 200%)
- • Alt text for images
- • Clear visual hierarchy
Keyboard Navigation
- • Full keyboard accessibility
- • Visible focus indicators
- • Skip navigation links
- • Logical tab order
Screen Readers
- • ARIA labels and landmarks
- • Semantic HTML structure
- • Descriptive link text
- • Form labels and instructions
Motor/Mobility
- • Large clickable areas
- • No time-based interactions
- • Consistent navigation
- • Error prevention and recovery
Conformance Status
We have assessed our website against WCAG 2.1 Level AA criteria. Our current conformance status:
Browser & Assistive Technology Compatibility
Our website is designed to be compatible with:
- Modern web browsers (Chrome, Firefox, Safari, Edge)
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Voice recognition software
- Screen magnification software
- Mobile accessibility features (iOS, Android)
Known Limitations
While we strive for full accessibility, some limitations may exist:
- Third-party content and embedded media may not be fully accessible
- Older PDF documents may lack accessibility features
- Some interactive charts may have limited screen reader support
- User-generated content may not meet accessibility standards
We are actively working to address these limitations and improve accessibility across all content.
Alternative Formats
If you need information in an alternative format, we can provide:
- Large print versions
- Audio descriptions
- Plain text versions
- Other formats upon request
Feedback & Contact
We welcome your feedback on the accessibility of United Rehabs. If you encounter any barriers or have suggestions for improvement:
Report Accessibility Issues
Email: accessibility@unitedrehabs.com
Response time: We aim to respond within 5 business days
Please include:
- Description of the accessibility issue
- Page URL where you encountered the issue
- Assistive technology used (if applicable)
- Your preferred contact method
Enforcement & Complaints
If you are not satisfied with our response to your accessibility concern, you may contact:
- US: Office for Civil Rights, Department of Justice
- UK: Equality and Human Rights Commission
- EU: Your national enforcement body
- Canada: Canadian Human Rights Commission
- Australia: Australian Human Rights Commission
Continuous Improvement
We are committed to ongoing accessibility improvements:
- Regular accessibility audits
- Staff training on accessibility best practices
- User testing with people with disabilities
- Integration of accessibility into our development process